What if I’m not happy with my order?
We stand behind every order and back them with a complete satisfaction guarantee. To insure we meet this standard, we offer only premium, branded merchandise. If you are not completely satisfied with your promotional product purchase, we will replace, credit, or refund your order*.
* Refunds may require merchandise return
Copyright
By submitting a design to Logos Inked, or using logos stored on the site, you warrant and represent that you are the sole, legal owner or licensee of all rights, including copyright, to each copyright, trademark, service mark, trade name, logo, statement, portrait, graphic, artwork, photograph, picture or illustration of any person or any other intellectual property included in such design.
Further you warrant and represent that no part of the design: (a) violates or infringes upon any common law or statutory right of any person or entity, including, but not limited to, rights relating to copyrights, trademarks, contract rights, moral rights or rights of public performance; (b) is the subject of any notice of such infringement you have received; or (c) is subject to any restriction or right of any kind or nature whatsoever which would prevent Logos Inked from legally reproducing the images or text submitted.
You agree to defend, at your sole expense, any claim, suit, or proceeding brought against Logos Inked which relates to, or is based upon, a claim that any portion of the design infringes or constitutes wrongful use of any copyright, trademark, or other right of any third party, provided that Logos Inked gives you written notice of any such claim and provides you such reasonable cooperation and assistance as you may require in the defense thereof. You shall pay any damages and costs assessed against Logos Inked pursuant to such a suit or proceeding. Further, you agree to indemnify and hold Logos Inked harmless from and with respect to any such loss or damage (including, but not limited to, reasonable attorneys’ fees and costs) associated with any such claim, suit or proceeding.
All items shown on this web site containing corporate logos or registered trademarks are shown only to illustrate Logos Inked’s logo reproduction capabilities. Purchase of merchandise from Logos Inked in no way, shape or form grants you permission to reproduce logos, nor does it transfer, grant or lease ownership of any logos or trademarks to you.
Artwork
All artwork submitted to Logos Inked is inspected to make certain that it meets the specific requirements for applying your design to the products you selected. If minor modifications are required, we will make these free of charge.
Significant modifications will be sent to our art center at $50.00 per hour, half hour min. In such a case, our technicians will work closely with you and will carefully listen to your needs and goals to create an appropriate image to represent your company or organization.
Some of the services our art center provides are:
-Logo creation
-Art conversions
-Marketing strategies
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs and written and other materials that appear on the Logos Inked Site (collectively the “Contents”) are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by my clients and should not be reproduced for any reason.
Privacy Policy
Logos Inked recognizes that you have a right to privacy, and we will not give or sell anyone specific information about you or any orders you have placed through the Logos Inked Service except that: (i) Logos Inked may provide information about you and your order to its subcontractors; and (ii) CustomInk may share information about you with its marketing partners and affiliates for purposes of marketing Logos Inked. Logos Inked will not send you unsolicited materials except that customers may receive occasional e-mails to announce changes in the Logos Inked service, new features and technical updates.
Logos Inked respects the wishes of our clients with regards to the information that we collect. Logos Inked is committed to protecting your privacy. We pledge that we will never misuse this information.
We do not share any information supplied to us by you with any third parties. We do provide you with the option of receiving special promotions and offers from Logos Inked via e-mail or US mail when you are setting up your account. You may at any time contact us at service@LogosInked.com or cancel this service with no additional penalties.
Over/Under Runs
Due to manufacturing quality and production standards there will be over runs and occasionally under runs. Logos Inked will do everything possible to reduce this occurrence. On over runs, Logos Inked will mark down products 15% An exact count is subject to a count charge.
*Excludes apparel
Order Change or Cancellations
Logos Inked will, upon your request, attempt to change or cancel your order. If the order has not yet started the production process, no change or cancellation fees will be applied.*
If the order has reached the pre-production set up phase, there may be cancellation or change charges that apply. In the case of changes, the setup fees may be different depending on your requirements.
If an item has begun production, unfortunately, we cannot stop or change the order. Logos Inked can, if you wish, prevent shipment or redirect it. You will be charged the original amount quoted for all orders cancelled at this stage.
*Setup fees may vary from the original quote
Payment Method
Standard payment terms are due upon receipt – all payments are due at time of receiving your order. You will be invoiced when the last item on your order is shipped.
Buyer agrees to pay Seller the sales tax or other taxes imposed on the sale of goods or provide Seller with acceptable tax exemption certificate. Additional freight charges billed us due to audits per ICC regulations will be billed to you promptly.
In all cases where we have a check returned for Non Sufficient Funds we will assess a $50.00 fee.
A 1.5% finance charge or the maximum permitted by law may be assessed against all accounts with past due balances. The Buyer agrees to pay all the company’s reasonable attorney’s fees and all collection agency fees incurred in the collection of any amount owed thereunder and not paid when due.
Seller is not to be accountable for delays in delivery occasioned by acts of God or other circumstances over which Seller has no direct control. Factory shipment or delivery dates are the best estimates of our suppliers, and in no case shall Seller be liable for any consequential or special damages arising from any delay in delivery.
Seller warrants that all goods sold are free of any security interest and will make available to Buyer all transferable warranties made to Seller by the manufacturer of the goods. Seller makes no other express or implied warranties, and specifically makes no implied warranties of merchantability or fitness for purpose.
In those instances where the Buyer is specifying a specific carrier and the freight is not being added to the invoice, all goods become your property at the time it is accepted by the carrier.
The failure of Seller to insist upon the performance of any of the terms or conditions of this contract or to exercise any right thereunder shall not be deemed to be a waiver of such terms, conditions or rights in the future, nor shall it be deemed to be a waiver of any other term, condition, or right under this contract.
No terms and conditions other than those stated herein, and no agreement or understanding, in any way purporting to modify these terms and conditions, shall be binding on Seller without the Seller’s written consent.
The invoice is a conditional acceptance by the Seller of the Buyer’s offer to purchase Seller’s goods. It may contain terms, which differ from or add to those contained in the Buyer’s purchase order, and to the extent that this is the case, the seller hereby expressly conditions its acceptance of the Buyer’s offer on the Buyer’s assent to the additional or different terms. The Buyer’s receipt and retention of the goods covered by this invoice shall constitute acceptance of any such additional or different terms. The Buyer and Seller agree that any contract hereby entered into has been made and is to be construed to our State Law.
Logos Inked will extend credit to approved customers. A credit check will be performed based upon information submitted with your order profile, and an appropriate line of credit established. We will notify you when your account is approved. In the event that you do not meet our minimum credit requirements, there are other options available to you. In the event this situation comes, Logos Inked will contact you to discuss those options.
By submitting a purchase order to Logos Inked you agree to all the terms and conditions as set forth by our terms and conditions.